20 Faceprint
Facial recognition has always been a core component of visions of the future and science fiction stories, and it is now on its way to replacing the fingerprint as the unique identifier. A wide range of technological developments and innovations have not only made this technology more precise and reliable, but also enabled it to be used beyond institutional identification purposes.
Besides the use of facial recognition software in public spaces, as is being pursued with most vigour in China at the moment, facial recognition is also deployed in shopping malls, at the product level, such as with the iPhone X (FaceID), and especially in social networks in order to identify and label users in different photos. The benefits of facial recognition in shopping scenarios include the easy identification of users and the related personalization of the customer journey based on previous purchases and other data points linked to the customer’s face. Here too, China and its tech giants like Alibaba, JD.Com and Suning are playing a pioneering role. Facial recognition not only makes it possible to detect customers and their interests, but allows payments to be made and – in the case of Xiaomi – enables access to autonomous, staffless stores via matches with social media profiles.
The advantages of facial recognition when it comes to boosting the efficiency of time-consuming processes like boarding a flight and border checks are obvious, and are already being used by companies and some countries. However, a counter-movement is also developing which takes a more critical view of facial recognition technologies and their, as yet, unforeseeable consequences. At the University of Toronto, artificially intelligent algorithms can subtly change online photos so that the alterations cannot be seen by the human eye but deceive facial recognition algorithms and make it impossible to fully establish an identity. Besides static facial recognition, the latest approaches are working on identification by way of three-dimensional face scans and identifying people’s moods with the help of facial biomarkers and specific facial expressions.
Store welcomes shoppers with their avatar
The Chinese operator of self-service stores Xiaomi has opened a staff-free store in a district of Beijing. To gain acces...
Paying in the pharmacy via facial recognition
The Chinese payment platform Alipay has opened its first "Future Pharmacy" in Zhengzhou to enable customers to pay via f...
AR beer label recognises moods
The companies Talkin’ Things and Multi-Color have developed a smart beer label for "Black Beer", offering customers a sp...
Algorithm protects from facial recognition
Researchers from the University of Toronto have succeeded in using an algorithm to protect photos from facial recognitio...
Personal service with facial recognition
Sydney’s Bahista Café uses facial recognition to improve its customer service. The owner of the café teamed up with a de...
Personalized music thanks to facial recognition
The streaming service Pandora used facial recognition at the festival South by Southwest to analyze data from 10,000 son...
Interactive mirror with voice control
At its flagship store in New York's Times Square, the fashion retailer H&M is testing an interactive mirror developed in...
AI receptionist greets customers in store
Maserati has fitted two of its dealerships in China with smart retail technologies from Alibaba in an effort to combine ...
Boarding with facial recognition
The German airline Lufthansa has installed biometric self-boarding gates in Los Angeles airport as part of a pilot proje...
Receiving shopping recommendations via a face scan
The fashion brands Jack & Jones and Vero Moda have opened up the first smart stores in China to be powered by facial rec...
Alibaba turns shopping into an experience
The Chinese retail giant Alibaba has opened cashless supermarkets called "Hema" all around the country to enable shopper...
Shopping assistant recognises customer's voice
The Chinese retail giant Suning has partnered with Emotibot to develop an AI-based shopping assistant called "Sue" which...
Real-time facial recognition in live videos
The companies NEC Australia and CrowdOptic have developed the monitoring system "NeoFace" which enables real-time facial...
Smart glasses help police with manhunts
The Chinese police force is pilot testing the use of smart glasses with facial recognition at Zhengzhou train station. T...
Shopping on eBay per face recognition
The online marketplace eBay is one of the first third-party providers to integrate the iPhone X's "Face ID" into its own...
Finding the right glasses via face scan on iPhone
The American glasses company Warby Parker uses the face scanner in the iPhone X to offer customers even more service. Th...
Face scanning replaces store checkouts
The Chinese retailer Suning has opened self-serving stores in Nanjing and Shanghai that deploy modern technologies. Cust...
Paying by facial recognition with Alipay
The Alibaba Group is currently using a store belonging to the KPRO franchise chain in Hangzhou to test the "Smile to Pay...
Facial recognition system replaces train tickets
The British research centre Bristol Robotics Laboratory has developed a facial recognition system that could put an end ...
Body cam for police recognizes faces in real time
Motorola Solutions has partnered with the AI specialist Neurala to develop smart body cams for police officers. The came...