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Sensitive bot intervenes in spats between gamers

The bot "Ally" from the British start-up Spirit AI is sensitised to identifying harsh communication between online gamers and intervening at signs of online bullying. The software can be used by all online games and can be trained to monitor across different levels. Instead of watching out for specific keywords, the software learns using language and player responses to tell the difference between friendly teasing and genuine insults. In cases of intimidating conversations and actions, the bot intervenes to ask how players are feeling.